Testimonials

Customers rave about Danny O’Malia!

• “Very worthwhile…highly recommended to anyone who values customers.” – Julian Peebles, Ruth Lilly Health Education Center
• “Thanks again for the wonderful presentation. It was exciting that our employees were fired up and began to think forward and place themselves mentally into some of the situations they may encounter at Victory Field.” – Randy Lewandowski, Assistant General Manager, Indianapolis Indians
• “…the overall attitude of our management team is much more positive…and the team is much more aggressive in tending to clients ‘and guests’ needs.” – Chuck Lazarra, President, Ritz Charles
• “Danny is an excellent presenter who understands the benefit of high quality customer service. He relayed heartfelt stories that translated to our business and reinforced the impact that each of us has on customer service and its effect on our success.” – Doug Ruggles, Corporate Training Director, F.A. Wilhelm Construction Co., Inc.
• “Your talk was very insightful and right on point. It also was entertaining and a lot of fun. The points you made were simple but highly effective. Your expertise in the area of customer service was obvious.” – Chad Wilke, Senior Event Coordinator, Indiana Convention and Visitors’ Bureau
• “Danny is a delight—so full of energy—you feel inspired after spending just a few minutes with him. And there were several great pearls that I walked away with.” – Pam Bales, Consultant, Benefit Associates
• “We have worked with many consultants over the years, but none more energetic than Danny. He worked diligently with us beforehand to model the program to our specific needs… From the President to the newest supervisor, we are all excited to begin implementing what we learned tomorrow morning!” – Rick Roberts, Vice President, Engledow Group
• “I am also conducting the first Team Leader Training Class tomorrow. With a little help from the Danny O Experience I think it will be a hit! Thanks for being such a great motivator!” – Michelle Nichols, Corporate Trainer, Ossip Optometry
• “I know some of you have brought in speakers in the past to inspire your staff. As you probably know, I’m difficult to impress. Well, Danny impressed me. For one thing, he’s one of you and not just another speaker. He made me wish I was working back in the stores. And for you wholesalers, he’s would be a great motivator for speaking to your independents. He got huge applause from the WGA retailers. I definitely see you having some quick payback having him speak.” – Dave Livingston, DJL Research, LLC
• “Congratulations on your GREAT presentation. Your message, energy and insight were well received and appreciated.” – Bob Desautels, Indiana convention & Visitors’ Bureau (speech was to hotel, restaurant members of ICVA
• “You are one of the few out there who can say they’ve been through the wars of trying to provide true customer service.” – Steve Schilling, Managepoint
• “Just wanted to tell you what a great job you did– superlative would be my judgment in getting so much good stuff effectively said in 30 minutes– incredible.” – Bob Buckner, Catholic Business Exchange
• “I would be happy to recommend your programs to anyone! ” – Barb Jones, Stellar Training, Catholic Business Exchange
• “You were right on target and held the students’ attention!” – Charles Waldo, Anderson University MBA program
• “Having Danny O’Malia come to my facility and give my staff a seminar on Customer Service was the best thing I could do for my business and my staff.” – Kelly Decker, Owner, Gymnastics Unlimited