Sep 28, 2010 | Blog, Video |
Danny O’Malia explains how to become a trusted advisor by using the trust equation. If you can not see the embedded video player above please use the following link: Become a Trusted Advisor – Danny O’Malia, Indy’s Trusted Servant
Sep 9, 2010 | Blog, Customer Service, Employee Empowerment, Featured, Video |
Danny O’Malia tells the story of how he learned customer service at his father’s first grocery store back in 1957. If you can not see the embedded video player above please use the following link: Customer Service Lessons – Danny O’Malia,...
Jul 25, 2010 | Blog, Video |
Danny O’Malia talks about the utmost urgency of teamwork and tells the story of John Wooden and how his philosophies apply to real life. If you can not see the embedded video player above please use the following link: Teamwork – Danny O’Malia,...
Feb 13, 2010 | Blog, Video |
Danny O’Malia tells the story of Dennis the Cabbie as it relates to turning your clients into raving fans. If you can not see the embedded video player above please use the following link: Turn Clients Into Raving Fans – Danny O’Malia, Indy’s...