“…the overall attitude of our management team is much more positive…and the team is much more aggressive in tending to clients ‘and guests’ needs.” -Chuck Lazarra, President, Ritz Charles
Danny is back on the radio!
Catch Danny on the air every Wednesday from 4:30 to 5 PM on 91.9 WITT.
- Culture vs. Strategy
- The Value of Long Term Relationships
- Short Term Planning Can Kill Service
- Citibank Customer Service Fiasco
- Featured in the Indianapolis Business Journal
- Nordstrom – Teamwork and Empowerment Leader
- Help the Terminally Ill and Poor – and Have Fun Doing It!
- INDIANA ORIGINALS on 93.1
- Sears and Nordic Track/ Process over People